Privacy & Policy

Returns

Please review our Returns Policy for details.

Pricing, Availability and Order Processing

All prices are listed in Bangladeshi Taka (BDT) and are inclusive of all taxes. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time.

It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it. Any changes to the price of products in your cart will be brought to your attention through a notification of any such changes within the cart.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your prepayment processed. If such a cancellation occurs on your prepaid order, our policies for refund will apply.

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.

Payment Terms

iffaa & its representative reserve the right to require a pre-payment in order to confirm your order. Now we accept payment in the form of mobile financial services, cash advance in any of our service hubs & cash-on-delivery. Please review our Returns & Refund Policy for further details.

 

 

Delivery Terms

Our fleet of professional delivery personnel & third-party courier partners work tirelessly to fulfill all home deliveries & nearest point pickups. Our delivery partners or nearest hub manager may get in touch with you on the phone number you have provided to schedule & confirm your delivery. Customer are required to answer our phone calls to enable us to complete a successful delivery

Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any and all applicable taxes as per prevailing law.